> For the complete documentation index, see [llms.txt](https://open-data-institute.gitbook.io/user-centric-data-publishing-alpha/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://open-data-institute.gitbook.io/user-centric-data-publishing-alpha/section-3.-a-user-centric-approach-to-publishing.md).

# Section 3. A user-centric approach to publishing

This section covers three important aspects of a user-centric approach to publishing data: 

* developing an understanding of the user journey,
* engaging effectively with data users, and 
* building communities around open data use

Use the tiles below to navigate to each sub-section.

**Understanding the user journey**

<table data-view="cards"><thead><tr><th></th><th data-hidden></th><th data-hidden></th><th data-hidden></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td>The Use Case</td><td></td><td></td><td></td><td><a href="/files/0aekUV3l7iGTq1T3s4Xg">/files/0aekUV3l7iGTq1T3s4Xg</a></td><td><a href="/pages/LH8JKaFzPecQ9qQOaY1h">/pages/LH8JKaFzPecQ9qQOaY1h</a></td></tr><tr><td>Understanding data user needs</td><td></td><td></td><td></td><td><a href="/files/80oromA80qLMvdUYIYBB">/files/80oromA80qLMvdUYIYBB</a></td><td><a href="/pages/JBDN3WZaaTBVx8VpZtsA">/pages/JBDN3WZaaTBVx8VpZtsA</a></td></tr><tr><td>Targeting intended audiences</td><td></td><td></td><td></td><td><a href="/files/E1Pc2DzzrSoHXY2NrrKA">/files/E1Pc2DzzrSoHXY2NrrKA</a></td><td><a href="/pages/nIXYZtveSbCTfl0oYTiR">/pages/nIXYZtveSbCTfl0oYTiR</a></td></tr></tbody></table>

**Engaging effectively**<br>

<table data-view="cards"><thead><tr><th></th><th data-hidden></th><th data-hidden></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td>A dynamic relationship - enhancing value  between data publishers and data users</td><td></td><td></td><td><a href="/files/Mb8H8z7lbpvisuMhojhi">/files/Mb8H8z7lbpvisuMhojhi</a></td><td><a href="/pages/qHRZAGAaerVjyKAb8soJ">/pages/qHRZAGAaerVjyKAb8soJ</a></td></tr><tr><td>Effective two-way communication</td><td></td><td></td><td><a href="/files/OfAtfKBdzoq6arWIvsk8">/files/OfAtfKBdzoq6arWIvsk8</a></td><td><a href="/pages/CAXZngqhvXMMdyMfGrFZ">/pages/CAXZngqhvXMMdyMfGrFZ</a></td></tr><tr><td>From Data to Story</td><td></td><td></td><td><a href="/files/ADPkUZ993djwgYCwqi0p">/files/ADPkUZ993djwgYCwqi0p</a></td><td><a href="/pages/pcAJxLItdD6gcdBVciBc">/pages/pcAJxLItdD6gcdBVciBc</a></td></tr></tbody></table>

**Building communities around open data use**

<table data-view="cards"><thead><tr><th></th><th data-hidden></th><th data-hidden></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td>Characteristics of an open data user community</td><td></td><td></td><td><a href="/files/oQpW93xOLq1nSkG5kcel">/files/oQpW93xOLq1nSkG5kcel</a></td></tr><tr><td>The current landscape of open data user communities</td><td></td><td></td><td><a href="/files/OfAtfKBdzoq6arWIvsk8">/files/OfAtfKBdzoq6arWIvsk8</a></td></tr><tr><td>Meaningful engagement with data communities</td><td></td><td></td><td><a href="/files/0aekUV3l7iGTq1T3s4Xg">/files/0aekUV3l7iGTq1T3s4Xg</a></td></tr></tbody></table>